Numi

Marshmallow is an insurtech service providing company. They have total control of the entire value chain, from sign-up and pricing through to claims affording them the unrivalled ability to deliver an exceptional customer experience. Operating in an archaic industry worth trillions of dollars Marshmallow started by doing car insurance in the UK but will offer multiple insurance products in multiple geographies all driven by technology.

marshmallow help 100,000s of UK newcomers get a fairer deal on their car insurance every year.

They do this by building their own technology, developing pricing and fraud models that let them cater to their customers unique experiences, and investing time in getting to know them on a deeper level.

They are the developer of an insurance platform intended to make car insurance more affordable, instant, and inclusive.

The company's platform has several features including instant policy management, personal support, no admin fees, and easy detail verification, enabling customers to avail of insurance benefits at a lower cost and manage the same conveniently.

Our consultants joined the Efficiency team to work across Marshmallow’s four products: the customer account, sign-up flow, agent portal and s’mores component library.

We found people for them who:

Built React components in TypeScript using both Context API and Redux to manage state.
Triaged bugs with Bugsnag and later Sentry.
Introduced unit tests to the customer account with React Testing Library.
Delivered multiple additions to the customer account product that would allow customers to change their details, add a new policy holder, or cancel their policy.

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“I'd recommend working with numi on data roles, they have great communication, reporting and insights. From an internal recruitment point of view they've taken a lot of pain out of the process for me and adapted their style specifically to us as a business and our needs”