DrDoctor builds digital solutions to increase capacity within the NHS and unlock effective patient care. Their technology saves the NHS £M’s every year through a wide range of products such as; a patient platform, appointment management, patient-led bookings, and video consultations - to name a few! With over 7M patients on their platforms, the work they do is truly transforming our healthcare services.

The Challenge

This fast-growing digital health business is scaling rapidly, with a fully functioning People, Culture & Talent team at capacity, Numi was asked to deliver Product & Engineering Leadership in the midst of the accelerated demand driven by the pandemic. Founded in 2012, the underlying technology architecture requires modernising and a new suite of products are required for DrDoctor to achieve their noble mission, to positively impact health services everywhere.

DrDoctor has an amazingly open and autonomous culture which is only made better by the smart and skilled people they hire, we were tasked with maintaining this culture and aligning to the values: Growth, Results, Insurgency, Mastery and Compassion.

The Outcome

Firstly, we agreed on a clearly defined and collaborative process, interviewing the founders and key decision-makers to unpick the nature of the challenge, uncovering the appetite for growth and the cultural dynamic within the company.

Fundamental to the success of this partnership, we streamlined and efficiently managed the process. We did this by utilising slack for instant messaging, weekly videos for feedback and calibration.

We personalised the outreach, decoded it for diversity and inclusion purposes, and targeted against very narrow boundaries.

DrDoctor has tripled in size since the beginning of 2020, the appointment of the two Managers provided by Numi has enabled the team to scale rapidly.

Hires:

  • VP of Product
  • Head of Engineering
  • Head of Design
  • 3x Product Managers
  • 2x Product Designers
  • 3x Product Managers
  • Product Designer
  • Engineering Manager
  • 14x Developers